Contact

All feedback and requests for support can be directed to us via email.

Requirements

Simple Scales requires OS version 26. Access to Apple Health is also required.

FAQ

How do I change my preferred units?

Simple Scales allows you to set your preferred units inside the Settings page. Behind the scenes Simple Scales converts your values to a standard unit. In Apple Health you can change your unit there to display as you wish.

How do I view my previously saved entries?

These can be viewed in the Apple Health app and then searching for Weight. Scroll to the bottom of the page and tap on Show All Data.

What services and devices does Simple Scales support?

We currently only support Apple Health. This means that Simple Scales is only available for the iPhone, Apple Watch, and iPad.

Why isn't Simple Scales on Apple Watch saving some values like BMI?

The Apple Watch keeps a subset of your Apple Health database locally. Height isn't a value that changes often and if it's past the cutoff timeframe of the database then Simple Scales won't have height to work with to save BMI. If this happens save a new Height entry on your iPhone and let it sync to your Apple Watch.

Can Simple Scales be used to weigh objects or people like a real set of scales?

No, Simple Scales is intended to work with traditional bathroom scales. You weigh yourself on the bathroom scales and then manually enter your weight which gets saved to Apple Health.